Last updated 1st March 2021
Notification of change to sub-processors
We are making some changes to some of the tools we use to provide Talis products and services.
New sub-processors used in our products
|
Entity |
Purpose |
Type of data processed |
Applicable Products |
Data location |
|
Pendo |
An analytics provider that Talis uses to capture how users interact with our products. Talis uses this information to analyze and improve the Products. We will also use this product for in-app guidance and messaging for users. The primary information Pendo has access to is information in and associated with the Talis product that the End-User is interacting with, such as pages viewed, items clicked. |
UserID Name Email Address Role e.g. student /academic |
Talis Aspire Talis Elevate |
EU |
|
ProdPad |
A product management workflow tool that includes a customer feedback module that allows Talis to collect, manage and respond to customer feedback and link it to our development ideas and roadmap. |
Name Email Address Role |
Product feedback |
EU |
Sub-processors we are no longer using or intend to remove in the next 6 months
|
Entity |
Purpose |
Types of data processed |
Status |
|
New Relic |
N/A |
N/A |
No longer using |
|
UserVoice |
Customer feedback collection and voting tool that Talis uses to collect, manage and respond to customer feedback. |
Name (optional) Email address IP Address |
Migrating |
|
Intercom |
N/A |
N/A |
No longer using |
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