Sub-processors notification

Last updated 1st March 2021

Notification of change to sub-processors

We are making some changes to some of the tools we use to provide Talis products and services. 

New sub-processors used in our products

Entity

Purpose

Type of data processed

Applicable Products

Data location

Pendo

An analytics provider that Talis uses to capture how users interact with our products. Talis uses this information to analyze and improve the Products. We will also use this product for in-app guidance and messaging for users. The primary information Pendo has access to is information in and associated with the Talis product that the End-User is interacting with, such as pages viewed, items clicked.

UserID

Name

Email Address

Role e.g. student /academic

Talis Aspire

Talis Elevate

EU

Aha!

A product management workflow tool that includes a customer feedback module that allows Talis to collect, manage and respond to customer feedback and link it to our development ideas and roadmap.

Name

Email Address

 

Product feedback

US

 

Sub-processors we are no longer using or intend to remove in the next 6 months

Entity

Purpose

Types of data processed

Status

New Relic

N/A

N/A

No longer using

Intercom

N/A

N/A

No longer using

 

You can always find the most up to date list of our subprocessors here.

If you have any questions regarding our sub-processors, please contact privacy@talis.com

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