Supporting your users: In product and university curated resources (Webinar)

This webinar was held on the 12 September 2019, and featured Talis Support Consultant Rebecca Carruthers talking through what should be considered when you create or review your support resources.  During this session we reviewed what's currently available in Talis Aspire, as well as planned improvements, as well as tips and tools available for creating different resources, and examples from our universities.

A recording of the session is available here:

 

 

Resources linked from this webinar:

Featured university support pages (there were so many more we could have showcased, but these were the ones we had time for):

Some of the tools mentioned during this webinar for creating support resources:

  • Screencastify (freemium): A freemium in browser app that allows you to create and share screencasts.  Free account allows for short videos with a max number per month.  Monthly subscription allows for longer videos, as well as enabling online editing and download options.
  • Camtasia (paid resource): Screen recorder and video editor.
  • Skitch (free): A free application that allows you to create and edit screenshots - add annotations, icons, and arrows to screenshots.
  • TinyPNG (free): an online jpg and png file compressor. Great for shrinking the file size of images without loosing quality in the image.
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