When articles are purchased from external sources to upload into Talis Aspire Digitised Content (TADC), you may find that the PDF will not initially upload to the digitisation request as the PDF is encrypted. This support article guides you on what to do if this happens, so that you can successfully upload the content to TADC for students to access.
If you have difficulty uploading a file to TADC as it states the file is encrypted you need to download the file saving as a PDF document:
You then need to open the PDF using a viewer that displays PDF's, for Mac's this is Preview, for Window PCs this will be Adobe or similar. For this example, we have used Preview in Mac but the principle is to open the file so that you can resave/export it as a new file.
Then export the document as a new PDF from the file menu, see screenshot:
When exported as a new file, you can rename the file so you know this is the latest version to upload to TADC:
This will then remove the encryption and allow the uploading of the document to TADC, selecting Upload with the cloud icon:
When uploaded the request will update and scan go live. You can see the progress in the worklog: