Talis Product and Services Update - September 2016

Welcome to the September edition of the Talis Product and Services Update.

Product Update Summary
We would like to give you a progress update on some of our key product development themes; click here to remind yourself of the Talis key development focus.

  • Primo Explore
    The August release of Primo included an interface change to Primo Explore. We have been working on the deep links and bookmarking ruleset with a few Universities keen to switch over at the start of the European Academic Year. We are pleased with the results so far, and are currently fine tuning the ruleset further with the examples sent from the early adopters. Please raise a support ticket when you have an instance available in order for us to review along with your proposed go live date.
  • New Reading List Student User Experience
    This summer, we have been working with several development customers towards testing the new student list experience live with students during the first semester in the UK. This will be on an opt in basis so students on selected courses can switch between the new interface and the existing interface.
  • Management Information - Project Update
    In July, we began a discovery project working with a small group of customers around management information (MIS) and data analysis. Using a simple one-size-fits-all dashboard as a means to get the conversation started, we learnt that whilst our pilot customer’s needs could often be met from the existing report data, each customer needed either some additional information or tooling/knowledge to help them make the most of it. We also saw subtle differences in the goals people had with this data, and it’s presentation and consumption.

We’ve now begun scoping the next phase, where we will work one-on-one with each pilot customer to more deeply analyse their goals, and explore building bespoke reports to see where these needs converge or diverge. We’ll be running this over the coming three months, and will keep the community updated on progress.

 

Latest Talis Aspire Developments

  • Bookmarking - Talis Aspire Reading Lists now supports bookmarking from over 230 different sources. You can see the full list of bookmarks that Talis supports.  In the following article, where can I bookmark from? If there is a site that you use that you would like Talis to effectively bookmark from, then please raise a support ticket. This month, we have updated several existing recognisers and added new recognisers for the following sites:
    • SciTech Connect
    • Journal of Ethnographic Theory
    • Peeters Online Journals
    • Knovel

 

Get more from Talis Support
The Services Team are aware that our European universities in particular are experiencing a busy time, with the start of the academic year upon us. We are here to help, so if you have any questions, problems or you just want to touch base, let us know via Talis Support. For a reminder of how to use Talis Support please see this article, it also covers the escalation process.

 

How can I escalate a ticket?
If you feel your ticket is not being dealt with correctly, or the issue reported is urgent or time bound you can escalate the ticket. To escalate please email Alison Spencer with your ticket ID number detailing your concerns and telephone number, we will then work to review the issue and prioritise as appropriate, before updating you directly. We are also happy to arrange a catch up call with each university so that you can raise concerns or discuss tickets of note.  If you haven’t had a call with us recently, please do log a ticket and we will be touch to arrange.

 

Developer Community
September’s developer community newsletter focussed on the Item Linking API and why you might want to use it. Don’t miss out on next month’s newsletter. To register to join our developer community, please email consulting@talis.com.

  

Things to think about
Would like to organise a review with the Talis team? This would be focusing on getting the most from Talis Aspire and ensuring Talis Aspire is working as efficiently as possible for your university. Please email Alison Spencer to organise a time that works for you and your team to have a call.


To keep up to date with the latest work that Talis are doing do check out our blog.

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