What happens when I raise a support case? (Webinar)

Talis Services Team take you through what to do when you have an issue with using Talis Aspire Reading List or Talis Aspire Digitised Content.

Webinar recording

This recording covers how to use Status, how to raise a support ticket, the priority ratings that we give to a ticket and the process that a ticket goes through when it comes into the Services Team. For more guidance on support and raising a ticket see this article.