Following customer feedback we have made an improvement to the the Concierge within Talis Aspire Digitised Content (TADC) so that even when the CLA approves a request, you may have full permission from another source, an example being that the Academic is the author or rights holder and wishes to use the full work.
Alternative Copyright Source
When you are on the request view in TADC, you will see a new option to select Alternative Copyright Source.
Select this to bring up the following modal window
Select the source and add comment for details related to this. Then complete the request by uploading or sourcing a copy. The development was done so that it allows institutions to indicate things that although CAN be cleared in the CLA licence, the copyright was in fact outside of the CLA licence and therefore exclude from the report.